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Privacy Policy

Effective Date: September 30, 2025

This Privacy Policy describes how Country Moo Southern Collection (“the Site,” “we,” “us,” or “our”) collects, uses, and discloses your Personal Information when you visit or make a purchase from our website at https://countrymoo.com (the “Site”).

1. Personal Information We Collect

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information that can uniquely identify an individual (including the information below) as “Personal Information.”

A. Device Information (Automatically Collected)

  • Examples of Personal Information Collected: Version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.
  • Purpose of Collection: To load the Site accurately for you, and to perform analytics on Site usage to optimize our Site.
  • Source of Collection: Collected automatically using cookies, log files, web beacons, tags, or pixels.

B. Order Information (Provided by You)

  • Examples of Personal Information Collected: Name, billing address, shipping address, payment information (including credit card numbers or other payment details), email address, and phone number.
  • Purpose of Collection: To fulfill your order, process your payment, arrange for shipping, provide you with invoices and/or order confirmations, communicate with you, and screen our orders for potential risk or fraud.
  • Source of Collection: Collected from you.

C. Customer Support Information (Provided by You)

  • Examples of Personal Information Collected: Your name, email, and the content of your communications.
  • Purpose of Collection: To provide customer support.
  • Source of Collection: Collected from you.

2. Sharing Personal Information

We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above.

  • Service Providers: We share your information with marketing products, 3rd party search engines, and security solutions. For example, we use a payment processor to power our online store and payment processing.
  • Legal Compliance: We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

3. Your Rights (U.S. Residents)

You may have certain rights regarding your personal information, particularly if you are a resident of a state with comprehensive privacy laws (like California). These rights may include:

  • Right to Know: The right to request information about the Personal Information we have collected about you, including the categories of information, the categories of sources, the purpose of collecting the information, the categories of third parties with whom we share the information, and the specific pieces of Personal Information we have collected about you.
  • Right to Delete: The right to request the deletion of your Personal Information, subject to certain exceptions.
  • Right to Opt-Out: The right to opt-out of the “sale” or “sharing” of your Personal Information, if applicable. (Note: Many modern U.S. state laws define sharing data for targeted advertising as a “sale.”)

To exercise these rights, please contact us using the contact details below.

4. Cookies

A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use a few different cookies, including functional, performance, advertising, and social media or content cookies.

Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser controls. Please remember that blocking or limiting cookies may negatively impact your user experience and prevent the Site from working properly.

5. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised policy on this page and update the “Effective Date.”

6. Contact Information

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at contact@countrymoo.com or by mail using the details provided below:

Attn: Country Moo, 1386 Ambleside Drive, Clarksville, TN 37040, USA